CRM helps sell more, more and faster

 

How it works?

The program organizes data on customers and transactions, stores the history of interaction with the customer, systematizes all the letters and records of calls, and automates the work: creates documents by template, creates reports, sets tasks, warns about deadlines, and much more. Together, this allows us to give every customer as much attention as necessary to make him a loyal and loyal buyer.

 

Any company should be customer-oriented, and its entire structure should be aligned with the main goal & mdash; creation of additional value for the client. It is necessary to shift the emphasis from price and delivery to convenience and simplicity. The role of the sales division is changing: from the promotion of the product it must go to managing customer relations, from selling solutions & mdash; to counseling and cooperation with the client. Simply put, if smartphones are sold at every corner, then only a special attitude towards the customer and a new level of service will force the buyer to come to your store

 

What is this for?

Thus, CRM helps to eliminate the pitfalls that exist in almost every company, and increase profits. Applications are no longer lost, managers do not forget to call back clients, send commercial offers on time, and you can online analyze the sales progress and monitor the KPI of each employee. To increase customer loyalty, you can set up automatic sms notifications: tell customers about the status of the transaction, congratulate you on your birthday, offer personal sales terms or remind you of a meeting and payment terms

What does CRM do besides profit growth?

Convenience and systematization of CRM not only helps to earn more, but also optimizes ROUTE PROCESSES, making the work more comfortable.

Basic functions of CRM-system

In CRM-products there are convenient tools for ordinary managers, and for managers.

How's it going?

Manager: - records information about customers contacts, requisites, reasons for interest in goods / services; - forms sales funnel & mdash; leads the client to the actual purchase (both first and subsequent); - plans actions for clients cold and return calls, SMS and email-mailings, commercial offers, / personal meetings; - Creates a single storage space for customer card information with records of telephone conversations, correspondence files and other documentation.

What does CRM do?

The program organizes data on customers and transactions, stores the history of interaction with the customer, systematizes all the letters and records of calls, and automates the work: creates documents by template, creates reports, sets tasks, warns about deadlines, and much more. Together, this allows us to give every customer as much attention as necessary to make him a loyal and loyal buyer

Where to work?

And it also allows you to work from any place where there is an Internet Managers are always in touch with counterparts, and the manager can control the work of the company without being in the office. Business trip, vacation, sick leave & mdash; no problem. Sales do not stop for a minute.

 

SUMMARIZE

Not surprisingly, more and more companies are implementing CRM. According to Forrester Research, an international analytical agency for 2015, 34% of the world's companies already use a smart program for customer service and support, 29% for sales automation, 20% for automating marketing activities

The speed, reaction speed, modern advertising tools is what today gives a powerful leap forward relative to even the most ideal manual sales system.