TECHNICAL SUPPORT SERVICE OF CRM

CRM system is a multifunctional tool for various organizations. Its proper management allows you to achieve the required results in a short time after its implementation. For efficient and continuous operation of the system, MAGERP company provides technical support for CRM, which is of three types.

CRM STANDARD SUPPORT

Standard technical support is absolutely free for MAGERP CRM users. Employees of our company process requests within 24 hours. All you need in order to make a request is to send a letter from your personal cabinet with a description of the problem and the specified contract number.

BASIC CRM SUPPORT

Price of the basic package is %15 of the cost of licenses, but at the same time it has several advantages:

• Answer to your written request is up to 4 hours;
• There is a hot line to clients for 24 hours per day;
• The company remotely installs releases and new versions of CRM, which are released throughout the year.

This type of service is purchased for one year.

VIP SUPPORT FOR MAGERP USERS

VIP service is provided for one year, and its cost is %20 of the license price. The support includes:

• Rapid answer to your written request (up to 1 hour);
• Hot line to clients for 24 hours per day (24 hours a day, 7 days a week);
• Free installation of releases and new versions for one year.