CRM system for online store

CRM для любого количества сайтов, лендингов и интернет магазинов

По умолчанию в crm системе Magerp, в базе клиентов есть сделки, для разовых и периодичных договоров. Но если Вы хотите наладить продажи товара, Вам понадобится модуль e-commerce (состоит из модуля склад и торговля)

Решение которое Мы предлагает будет очень интересно малому и среднему бизнесу. 

CRM система Magerp: поможет экономить и контролировать!

Мы предлагаем поддержку молодому бизнесу - если Вы только создали компанию и предоставите нам свидетельство о регистрации в котором указанно что Вашей компании нет 12 месяцев. Мы сделаем скидку 50% на аренду crm системы на 12 месяцев.

Почему наша crm система лучше других ?

1. CRM Magerp экономит на разработке интернет магазина или сайта, сотни долларов,
если магазин не нужен, тогда можно использовать как электронный прайс с личным кабинетом и с возможность сформировать заказ

2. CRM Magerp, по умолчанию предлагает ТРИ дополнительных источника продаж.
а) Интернет магазин (пример магазина ecommerce)
б) Возможность торговать с одного склада на prom,
в) Возможность торговать с одного склада на hotline

3. CRM Magerp предоставляет облачную АТС, если все правильно настроить это экономит на телефонии до 70% денег.

4. CRM Magerp экономит время, так как все нужное всегда под рукой, главное, что бы был интернет.

5. CRM Magerp помогает контролировать все заказы и их выполнение

6. CRM Magerp выявляет лентяев.

Автоматизация бизнес процессов интернет магазина

CRM Magerp поможет Вам автоматизировать все бизнес процессы, уменьшить и контролировать расходы и позволит оплачивать сотрудникам только за то, что они сделали.

Вам больше не нужно открывать множество программ для того, чтобы фиксировать звонки, обращения с сайта или на почту, принимать заказы с разных источников, отдельно вести базу клиентов, первичную бухгалтерию и склад.

Управление интернет магазином и всеми процессами в одном интерфейсе crm системы.

Magerp поможет Вам автоматизировать существующий бизнес и создать дополнительный источник клиентов через интернет, что бы продавать Ваши товары и услуги в интернете используя несколько простых действий.

CRM система, которую мы предлагает может сама сделать интернет магазин или сайт каталог, который будет быстро работать с любым количеством товаров и страниц.

CRM e-commerce избавит вас от проблем, связанных с перегрузкой сайта и дублями страниц, так как это бывает в работе с классическими движками CMS.

Вам нужно только загрузить номенклатуру товара и остатки на склад. Далее товар будет выводится в интернет магазине

Для дополнительного привлечения клиентов, модуль crm склад можно подключить к площадкам Prom.ua и Hotline и любому количеству сайтов и лендингов. CMS системы MagicCMS, OpenCart и Prestashop подключаются по API в пару кликов.

Благодаря маркетинговым инструментам, Вы можете анализировать чужие сайты и оптимизировать свой, сделайте свой сайт лучше чем у других.

CRM система для интернет магазина состоит из модулей:

 

Модуль торговля

CRM с, одним из самых быстрых движков для интернет магазина в мире, Комплексное решение для торговли состав, касса..

 

Модуль склад

Агрегатор прайсов, уникализация товара, создание уникальных прайс-листов. Подключение сканера, принтера штрих кодов и чеков, к 1с и поставщикам.

 

Модуль бухгалтерии.

Модуль для первичной бухгалтерии. Заводите любое количество компаний с ваше и клиента стороны. Удобный реестр счетов и кассы. Счета и акты отправляются из CRM-ERP без доп программ.

 

Module clients

The module allows you to maintain a single base, create quick deals, a funnel designer for transactions will increase sales and control, a quick ring will speed up the work of managers

 

Task module

The task module is designed to help you accomplish the most things. The module makes it possible to control the execution of a large number of tasks. The calendar

 

Module for mail

To CRM-ERP, you can connect any number of mail accounts with division by department, in any department you can connect any number of boxes. All correspondence with the client.

 

Distribution module

Module for full-fledged sms and email marketing. For distribution, you can create your own letter templates, subscriber groups, mailing list scheduler, Exclusion from the mailing list at the address or domain.

 

Knowledge Base Module

The database for storing files and photos, the Test Designer gives you the opportunity to create your own tests and text and pictures for testing the staff. Tests can be sent

 

Module reports

In the CRM-ERP system there is a set of reports, for each configuration and module. The KPI report will help monitor the funnels of transactions and customers, will show the effectiveness of each employee

To fully automate business processes, control sales and increase potential traffic to the site, connect additional modules to your account.

 

 

 

Сайт

In order to deploy your own online store, you only need to download the price to the warehouse, buy a domain, register the site name in crm and send your domain to our servers.

We, having a wide experience of working with highly loaded systems, will do everything necessary for your business to be available 24/7/365 on the Internet.

The online store that you get has already been adapted for mobile devices and has a high speed.

Managing all the content of ecommerce without leaving the crm system, you can add new text, menu, banner in your CRM, optimize the store and customize advertising for it.

The site created in CRM MAGERP can be redeemed and brought to your server without a CRM system.


E-commerce

The main settings of the online store, here you enter the domain settings, select templates, turn off the recycle bin.

 

 

Menu and pages

Multilevel adaptive menu allows you to place a lot of useful information for customers. Adding a menu or page is easy.

 

Import orders

Through the API CRM you can connect an unlimited number of sites. Online store from crm, MagicCMS, OpenCart, Prestashop will be connected in a couple of clicks, just download the folder to the root directory of the site and register settings in crm

 

Feedback

Connect all forms of communication, callback, from all of your sites to crm.

All calls from communication forms, callback, automatically fall into CRM, if the client is not in the database, crm creates a new client.

Each application can be assigned a manager.

 

Orders

Connect orders from all your online stores and landings to CRM. This module can be used in any area where you need to maintain a cash register and print checks for customers. You can make sales both for cash and non-cash payment. The accounting module will help you with primary accounting.

A user-friendly interface will help control a large number of applications from a large number of sites.

If the client is not in the database, crm creates a new client.

If the customer already exists in the database, the order is added to its history

All purchase history is stored in the customer card in the orders tab (displayed through the view setting in the clients)

When a new order arrives, it receives a new status, all in the orders have statuses: New, In processing, Pending payment, Paid, Shipped, Assembled, Shipped, Completed, Canceled.

The funnel of orders can be changed to the specifics of your business.

In the list of orders you can sort by sites and search by order number.

Orders are displayed as a generated invoice.

In the order, the manager can:

  • Edit customer data
  • add goods from the warehouse by name, ID, bar code, article number,
  • create an account
  • print a check through the printer checks,
  • order printing
  • Add a note to the order.
  • Payments
  • Shipping
  • customer notification by SMS or email about delivery of goods

 

Report orders by day (for execution)

The list of orders for execution can be displayed in a separate report sorted by date, with the ability to print the table of orders for the day and go to the order itself.

 

Module Features

A convenient database of clients with customizable fields. If crm does not have the fields you need, dropdown lists or statuses, you can add them to the view settings and directories, or rename existing ones. Next on all lists, you can build reports.

 

Database of clients

 

Universal import

Importing any data from any system in CRM MAGERP is done very simply, after you configure the view of the client database, do the export from the client database. Adjust the columns of your database to this template and with the help of universal import you can import any data into the fields and lists you need.

 

 

Rapidly ringing

Quick access to the customer card, very convenient function for quick calls and quick access to customer data. You get access to the data without reloading the pages with the ability to change data, send an offer, put a task or create a deal

.

 

#Tagging

For the convenience of sorting, we have developed customer tagging, tags will help to introduce an additional order in the clients, it is very convenient to use for mailing or dividing customers by some types

 

Sending sms and e-mail

Sending directly from the client database, you can pre-create email templates and send them. In sms you can specify your unique signature

 

 

Funnel of customers

Customizable sales funnel with the ability to filter by status, date, department and employees

 

 

Transactions

For the sale of services under the contract or just one-time transactions, in crm for the convenience of work, automatic formation of contracts, commercial offers, making periodic transactions is realized. To transactions you can add tasks, generate invoices and acts, with sending to the client by email. The deals have a function of projects, this is implemented to control the execution of tasks, it is well suited for developers where to perform a transaction you need to perform a number of tasks with different deadlines. In projects, you can create a link for the client, where he can monitor the execution of tasks with the ability to comment. All projects are displayed in a separate report, All history of the client transactions are displayed in a separate tab, in the customer card

 

 

Dashboard for the client

For the convenience of working with partners and customers to organize access to their customer card, you can, with the help of a personal cabinet, in the office, you can restrict access to client card tabs through setting the view

Demo cabinet: https://magerp.org
Login: demo-kabinet
Password: demo

 

 

Map + GPS online

The output of all clients on the map, which can be displayed in any web interface.

Track the online location of couriers, drivers, managers

 

 

 

Task Module Features

The task module is designed to help you accomplish the most things. The module makes it possible to control the execution of a large number of tasks.

The task calendar always guides you about business for today or the future, and a convenient pop-up reminder will not let you forget about it.

The task can be assigned to any client or transaction.

The task can be placed on any page of the crm system without transitions to additional tabs, as well as in the customer's card, in transactions and in the task module.

The task can be set deadline, time limit for execution, add files, task type, comments, add observers to the task in which this task will also be displayed.

In the task book all tasks are displayed in the tabs: All active tasks | Assignments for me | My tasks | Observer | To check | Archive.

Convenient grouping of tasks on clients and tagging will help with sorting tasks.

Advanced task search.

You can delegate to another employee or make a new one based on the old one.

Notification by mail or sms.

Report on tasks and clients without tasks, by types and employees

 

Module Features Knowledge Base and Testing

A convenient knowledge base is perfect for staff training.
Capabilities:

  •      Notify employees of changes in documentation.
  •      A convenient text editor with the ability to upload photos
  •      Restricting access to knowledge base sections by department.
  •      Ability to download files of any format
  •      Archive
  •      The test designer gives you the opportunity to create your tests and answers for testing the staff.

 

Possibilities of module primary accounting

 

This module is perfect for conducting primary accounting of medium and small businesses, for PP and SAP.

If necessary, you can connect crm system to the customer bank, make one or two-way communication with 1c 8 or any other warehouse or accounting program that has the ability to connect.
Functional:

  •     Register of accounts - Invoices, acts, sending documents to the client's mail
  •     Periodic bills and acts - control of periodic bills, with automatic sending of bills and acts
  •     Any number of enterprises you and customers have that could have a machine gun
  •     Cashbox
  •     Check register

Reports

    Operations
    Transaction Report
    Report on contracts
    Report on articles
    Supplier Report

If you tell which report is needed additionally, we will develop it based on the data in CRM.

 

Отчеты

In the CRM system there is a set of reports, but for each configuration we add our reports based on the data in crm and the specifics of the customer's business.
Basic set of reports:

  •      Sales funnel
  •      Exits to work
  •      Sent sms
  •      Customer inputs
  •      System Logs
  •      Customer Report
  •      Sales funnel
  •      Geo position of employees
  •      Balance
  •      Transactions
  •      Financial

 

Почта

In the Crm Magerp, you can connect any number of mail accounts with division by department, in any department you can connect any number of mailboxes

Reply to the mail you can from crm, without additional mail programs.

In each client, you can view the correspondence with him with the ability to respond to him without opening additional mail programs.

  •     Service Desk
  •     Ticket system for the department
  •     Autoresponder
  •     Scheduled sending of letters (for example, you wrote a reply to the letter at one o'clock in the morning, saved, planned the dispatch to the addressee at 9.00 am and crm itself will send it)
  •     A separate signature for each account

 

Features of the module for newsletters

In the CRM system, a full-fledged distribution of sms and emails for email marketing is realized.
Capabilities:

  •     Create your own email templates,
  •     Create subscriber groups,
  •     Exclude those who do not wish to receive emails from the e-mail or domain
  •     Distribution Scheduler
  •     Instructions how to set up a newsletter that would pass spam sheets, smpt settings and test emails for zapamlenost
  •     Grabber's email
  •     The database of companies for downloading their own contact database of companies, with sorting and filtering by business lines and region.
  •     Reports
  •     You can send email and sms from the client database.

 

PBX and IP telephony capabilities

Your own cloud ATS will allow you to save up to 70% on phone calls.

CRM system can be connected to third-party operators providing IP telephony, for example, without additional costs, without buying additional equipment. You can configure multichannel telephony for a small or large office with Ukrtelecom or Intertelecom; in crm there is already a ready API connection to Binotel or Oktel

Each client can be assigned to a manager and updated so that if a call comes in and the client has a manager, the manager phone immediately rings

The entire history of calls is stored in the customer card in a separate CALL tab and in the logs, you can listen or download calls at any time

When an incoming call occurs, crm looks if there is this number in the clients, then its name will be tightened, if not, you can add the phone to an existing client or create a new one.

Quick search by phone.

    Logs of calls - will allow to control all incoming and outgoing calls, you will no longer have lost calls and calls.
    Call tracking - report on the efficiency of telephone lines.
    Call analytics
 

 

Возможности модуля HR

The HR module will help you automate most of the routine operations of a recruiting agency and a human resources department. On the basis of the system, a single database of applicants is implemented, the ability to automatically select vacancies, change statuses and manage staff

Grouping of employees by department with quick access to the employee's card.
In the card you can enter information:

  •      general information
  •      Working Information
  •      VOIP settings
  •      Personal Information
  •      Education
  •      Reconciliation
  •      Registration
  •      Charges

If the company needs new employees, then crm can be connected to aggregators like work.ua and rabota.ua to automatically collect the resume.

 

The capabilities of the inventory accounting module

Own Internet warehouse with an intuitive interface, the program is designed to automate warehouse operations and account balances in the warehouse at all stages from posting to shipping products to the customer.

You can create a virtual warehouse with virtual balances linked to suppliers.

The possibility of linking the warehouse sites, 1C 8 UTP and UT configuration (with any 1C in which the service has the item "data exchange with the website" or with any other warehouse program that has the ability to connect.
Goods

Nomenclature of the entire product with a quick search

 

Import

Universal import with customizable templates, sheet price aggregator will help you create your own unique nomenclature, import goods and remainders of suppliers.

Import is done using an XLS file.

The system can compare the prices of the suppliers at the time of import and display the lowest price in the price list, and, at the time of import, you can make a fixed mark-up in percentage.

To fully automate the warehouse we can write for your business robots for filling products with descriptions, parsing prices, automatic availability control.

 

Movement

In this module you can do, Shipments, Receipts, Withdrawals, based on the shipment, you can generate invoice.

 

Export

You can download the entire stock list with the remains and description.

For additional attraction of clients use additional Internet platforms (marketplace). To do this, create accounts on the sites of Prom.ua and Hot-line and connect the warehouse to them. All categories and goods will be displayed according to the hierarchy of goods in the warehouse. The presence and the rest of the goods are displayed automatically. The synchronization frequency is set individually.

The warehouse can be connected to any number of sites, landings and online stores.

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